Listed below are publicly available support articles intended to aid you in self-help or problem diagnosis. If you are encountering an issue not listed below, please contact us.
FLASH Software Update Instructions for updating the software / firmware for any FLASH driven tester.
FLASH HD Repair Manual Instructions for repairing a corrupted hard drive (usually due to power interruptions).
FLASH Client IP Fix Update the IP address that your FLASH uses to contact LSI for remote help sessions.
Yellow Front Panel Removal Step-by-step instructions for removing yellow style front panels from TSTs or SDHT series testers.
Black Front Panel Removal Step-by-step instructions for removing black style front panels from TSTs or SDHT series testers.
Changing Interchangeable Load Cells Learn how to properly take advantage of the powerful interchangeable load cell capability of your tester.
Switching Quick Change Load Cells Learn the proper procedure for swapping out Quick Change Load Cells for your FLASH 11 or 24.